Security and Data

It's your data. We won't access it, copy it, modify it or share it. We will keep it 100% secure.

The safety and security of your data is our No. 1 priority

At Mystro, we take your security and privacy seriously. Ensuring our platform remains secure is vital to protecting your data, and protecting your data is our highest priority.

We are not a faceless entity, we are normal people, passionate about providing you with the best business management, scheduling and booking software securely.

  • Your payments are protected

    All credit card information goes through our secure, PCI-compliant payment processor, Stripe. That means your credit card information is kept in a secure environment at every step of the transaction process.

    Mystro's infrastructure provider is PCI Level 1 compliant.

  • Your Payments are Protected with Mystro

Your data is super secure

Mystro CRM uses 256-Bit SSL encryption to protect your data, the same level of encryption used by financial institutions to secure online banking transactions.

  • Only key members of the Mystro team have direct access to the live database and all access is logged.
  • Mystro follows best practices in all areas of application security and prevents common web attack vectors.
  • Our data-centres have passed the SSAE 16 audit.
  • Secure access over HTTP (SSL) is provided with all "mystro.co" domains.
  • Access Levels allow you to control the tasks that users can perform so they only have access to the data that they have been explicitly.
  • Automatic Logout brings an additional layer of security to user accounts. After a predetermined amount of time has passed without activity, the active user account logs itself out.
  • Mystro's Physical Network and Security

  • Physical and network security

    Mystro's physical infrastructure is hosted and managed within Amazon's secure data centres and utilise the Amazon Web Service (AWS) technology.

    All of Mystro's servers are hosted in highly secure, audited data centres with state-of-the art electronic surveillance and multi-factor access control systems. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.

  • We respect your privacy

    Every byte of information you store with us is owned by you. We won't copy, share or modify your data.

    Read our Privacy Policy for more information.

  • We Respect your Privacy at Mystro
  • Daily Data Backups with Mystro

  • We've got your back(ups)

    All Mystro accounts are automatically backed up daily and can be restored at any time. We can also create 'point in time' backups so you can have complete peace of mind that your data is 100% safe.

    We always keep at least two versions of the application software allowing us to rollback to an older version of the software within minutes.

  • 99% uptime service level

    Our server architecture is redundant, meaning even if one server fails, the system stays active and accessible. We maintain more than 99% uptime, which guarantees you service continuity and quality assurance.

    See the latest uptime report at mystro.statuspage.io.

  • Mystro's 99% Uptime Service Level

Questions about security?

For questions about security or to report a security vulnerability, please contact us. We take all reports seriously.

Mystro is available for businesses in 24 countries. View our supported countries →

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